Audio communication monitoring
system provides automatic monitoring of recorded audio. The recorded audio is
further exploit by the enterprises and call centers for the compliance purpose,
speech analysis and transcriptions. This system is very beneficial for reducing
the risk and compliance management. Keeping track on criminal and terrorist
activities is now easy due to audio communication monitoring device with
respect to the national security. Hence, demand of audio communication
monitoring system is expected to grow with strong CAGR during the forecast
period.
The major driving factor for Audio Communication Monitoring Market is the rising security and compliance management across the
globe. Large penetration by enterprises and small and medium businesses (SMBs)
real-time call monitoring and security is expected to fuel the growth of audio
communication monitoring market. North America and Asia Pacific, owing to
immense execution by law enforcement agencies and telecom companies, is
expected to offer potential growth opportunities for audio communication
monitoring system.
The report provides detailed
segmentation of the audio communication monitoring market based on solutions,
verticals, organization size, application and region segment. Based on
solution, the market is segmented into quality analysis, voice biometric access
system, loudness metering & monitoring and others. Industry verticals
deploying audio communication monitoring solutions include BPOs,
telecommunication & IT industry, banking financial services & insurance
(BFSI), healthcare, media & entertainment, transportation & logistics and
others. The market has been segmented on the basis of organization sizes into
small and medium-sized businesses (SMBs) and large enterprises. Based on these
applications, the global audio communication monitoring market can be divided
into law enforcement agencies, commercial and sensitive areas, sales and
internal communication monitoring, employee/agent monitoring and multichannel
monitoring/broadcast monitoring.
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The report provides a comprehensive
view on the audio communication monitoring market we have included a detailed
value chain analysis. To understand the competitive landscape in the market, an
analysis of Porter’s Five Forces model for the audio communication monitoring
market has also been included. The study encompasses a market attractiveness
analysis, wherein product segments are benchmarked based on their market size,
growth rate and general attractiveness. It includes company market share
analysis, product portfolio of the major industry participants.
Major regional segments analyzed in
this study include North America, Europe, Asia Pacific, Latin America, and
Middle East & Africa with its further bifurcation into major countries
including U.S., Germany, France, UK, China, Japan, India, and Brazil. This
segmentation includes demand for audio communication monitoring market based on
individual solutions and verticals in all the regions and countries. North
America is expected to be the biggest market in terms of revenue contribution,
while Asia Pacific is expected to experience increased market grip, during the
forecast period.
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The report covers detailed
competitive outlook including company profiles of the key participants
operating in the global market. Key players profiled in the report include
Intelligent Voice, IBM Corporation, Nexidia, Inc., Nuance Communications,
Behavox Ltd., Cisco Systems, NUGEN Audio, and NICE Systems, amongst
others.
Key segments of the Global Audio
Communication Monitoring Market
Global Audio Communication
Monitoring Market: Solution Segment Analysis
- Quality analysis
- Voice biometric access system
- Loudness metering & monitoring
- Other
Global Audio Communication
Monitoring Market: Verticals Segment Analysis
- BPO
- Telecommunication & IT Industry
- Banking Financial Services & Insurance (BFSI)
- Healthcare
- Media & Entertainment
- Transportation & Logistics
- Other
Global Audio Communication
Monitoring Market: Organization Size Segment Analysis
- Small-Sized Business
- Medium-Sized Business
Global Audio Communication
Monitoring Market: Application Segment Analysis
- Law Enforcement Agencies
- Commercial & Sensitive Areas
- Sales & Internal Communication Monitoring
- Employee/Agent Monitoring
- Multichannel Monitoring/Broadcast Monitoring
Global Audio Communication
Monitoring Market: Regional Segment Analysis
- North America
- U.S.
- Europe
- UK
- France
- Germany
- Asia-Pacific
- China
- Japan
- India
- Latin America
- Brazil
- Middle East & Africa
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